High Level Worx Help Center | Facebook Pages missing in Page Selector Dropdown during integration.

Facebook Pages missing in Page Selector Dropdown during integration.

Khansa Ishaq

Last Update منذ شهر واحد

The issue with Facebook Business Page(s) not showing up when you integrate FB with your CRM account is relatively common, and this article aims to help you troubleshoot that.

How to fix the issue with FB pages not showing up in the Page Selector dropdown?

You will start by going to your Facebook account. Followed by that, you will head over to the top right avatar icon with your profile picture in it and then head to Settings and Privacy:

Inside Settings and Privacy, click on Settings.

You can follow that up by going to Business Integrations on the left:

Once there, please click on view and edit in front of the LeadConnector app:

Please make sure that all the toggles are turned on; scroll down all the way and toggle everything on:

Only the User that integrated the FB page will be able to see that page in the dropdown of pages. They need to be the admin of that FB page to see it in the dropdown of pages and will no longer see other accounts' FB Pages in the list.

When a list of pages shows up with checkboxes in front of them, mark all those pages that are relevant to your Agency's sub-accounts:

Once done, please click on Save.

Please Note:

If there are pages already marked over here, Please DO NOT unmark them, as this will break off their integration with your agency's sub accounts even if you are not currently trying to integrate them in this sub account.

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